• You must present the payment invoice
  • The products have a guarantee of 30 calendar days
  • The warranty of any product will be subject to a technical diagnosis
  • If the product warranty is valid, the product will be exchanged. If the product does not allow exchange, the price paid will be returned.
  • The Santo Domingo School of Arts and Crafts will respond for the good condition of the product and its compliance with the conditions of suitability, quality and safety legally required or those offered.
  • For products purchased through the page, send your warranty request to our email tienda@eaosd.org
  • The guarantee will not be valid if the diagnosis issued is the improper use of the property by the buyer
  • Exchanges or returns will not be accepted for defects in the leather or products purchased in promotion.