Refund Policy

  • Product must be in salable condition (unused and in original packaging).
  • The purchase invoice must be presented.
  • The maximum term to request the exchange of products will be 5 working days from the date of receipt.
  • The cost of transport and any other that entails the return will be borne by the customer.
  • For products purchased through the page, send your request to our email
  • Purchases made are subject to the right of withdrawal.
  • The return will be made through a refund note equivalent to the actual value paid for the product.

Warranty Policy

  • You must present the payment invoice.
  • Products are guaranteed for 30 calendar days.
  • The warranty of any product will be subject to a technical diagnosis.
  • If the product warranty is valid, the product will be exchanged. If the product does not allow exchange, the price paid will be refunded.
  • For products purchased through the page, send your warranty request to our email
  • The guarantee will not be valid if the diagnosis issued is the improper use of the property by the customer.
  • Exchanges or returns will not be accepted for defects in the leather or products purchased in promotion.